Why use Tawk live chat?


In the digital world, we live in, people expect fast, accurate access to information.

tawk.to's live chat software allows you to have real-time conversations with visitors on your website. It's easy to install, easy to navigate and completely customizable.

Access the user-friendly dashboard from the comfort of your desktop or download the mobile app and access it on the move. tawk.to is completely secure, jam-packed with amazing features, and best of all 100% free, forever.

tawk.to allows you to engage and respond to customers in real-time – most importantly, while the buyer is still on your site. This gives you the chance to assist a potential buyer with their questions, help them overcome objections and ultimately, reach a buying decision.

"A report by eMarketer found that 35% more people made a purchase online after using live chat."

Having an online chat allows you to build rapport and establish credibility and trust in you and your brand.  A live chat doesn’t just help increase sales, it can help you upsell and increase the average order value of your sales too. Use Tawk chat to improve your understanding of visitors needs and therefore better your customer satisfaction scores.

Using tawk live chat solution provides you a great opportunity to offer customer support and provide a memorable experience to users on your site. Studies show that customers that use live chat service are 3 times more likely to make a purchase!

Tawk software has great features such as a ticketing system, team chat so your team can communicate with each other and help out on any technical questions users might ask through the chat. It has a “knowledge base” where you can enter up frequently asked questions or extra tips to further help your visitors. Tawk has a mobile app, so you should never miss a chat again. There is no limit to the number of agents. Best of all, it’s free!

There are extra functions such as a hired agent service, a virtual assistant service, rebranding the widget to your company colours, video, voice calls and 2-way screen sharing.

Find out more about Tawk: https://www.tawk.to/?pid=tpfpdjh

 

Sign up for free now!!

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